How much DMX-Channels are supported by MaestroDMX™? → From Software-Version V1.5 one universe (512 DMX-Channels) is output via the built-in DMX port - a second universe (another 512 DMX-Channels) can be output via Art-Net. In total 1024 DMX-Channels are support currently.

Is it possible to create custom colors, gradients, or color groups? → Yes, custom colors, gradients, and groups can be created in the Color Palettes section

Is it possible to save lighting positions or static looks? →  Yes, different lighting positions and static values can be saved as snapshots (like scenes). Only selected DMX channels are overwritten to the show, which keeps it intelligent for the rest. Snapshots can be recalled during live operation

Are there more pre-made shows available? → Yes, free curated shows are available for download from the MaestroDMX support portal. When you buy the MaestroDMX™ from us, you receive an additional 40 high-quality shows free of charge.  Download

Is it possible to control the front lighting independently from the automatic show? → Yes, front lights can be configured as static dimmers and be controlled in the Control-section live or placed in a separate fixture group, so you can control via MIDI. A dedicated front-light control option is planned for a future update

What MIDI controllers are supported? →  Any USB MIDI controller that sends MIDI CC or MIDI Note messages. Editor for the MIDI controller to change the MIDI-Values is required. MIDI values are displayed in the web interface and/or at the Support-Page of MaestroDMX™

Can I have documentation in my language? →  Quick start guides and safety instructions are available in English, German, French, and Spanish. The full user manual is currently available in English only. Some partial instructions are also available in German from PEAKLUMEN. Additional tutorials and videos are available i.e. at Youtube in Englisch and German for now.   Downloads & Links

The lamp I want to control is not listed or does not work correctly? → 1. Check the official MaestroDMX fixture database (also different spelling styles). 2. Ensure both MaestroDMX software and fixture profiles are up to date. 3. Create a custom fixture profile if needed yourself. 4. Request an official fixture profile from MaestroDMX support.   more Information

I don't have no longer access my MaestroDMX device/The MaestroDMX can't be found in teh WIFI-Network? → Common causes include Wi-Fi changes, forgotten passwords, or network configuration changes - can be solved that way. 1. Perform a software update with network reset via USB. 2. Unplug the MaestroDMX™ at least for a minimum of 30 seconds after the update was performed and power on again. 3. Default password for the WIFI after reset: "mymaestro" 4. Access the interface via "maestro.local":   Download Network-Reset

Is it possible to download a backup of the whole MaestroDMX-system? → You have different options: 1. Export individual fixtures, stages, and shows as seperate files. 2. Create a full system backup via Backup and Restore (Backups include also colors, snapshots, and effects)

The MaestroDMX behaves wrong after an update or network change? → 1. Perform a full power restart: Disconnect power, wait 30 seconds, then reconnect. 2. If this doesn't bring success: Create a backup of your Maestro using Backup & Restore and perform a full reset -> perform a full power restart -> Restore your file