Ir al contenido

FAQ

Check the official MaestroDMX fixture database (also different spelling styles)

Ensure both MaestroDMX software and fixture profiles are up to date


Request an official fixture profile from MaestroDMX support

  • Can I create custom colors, gradients, or color groups?
  • Yes, custom colors, gradients, and groups can be created in the Color Palettes section
  • Can I save lighting positions or static looks?

Only selected DMX channels are overwritten to the show, which keeps it intelligent for the rest

Snapshots can be recalled during live operation

Can front lighting be controlled independently from the automatic show?

  • A dedicated front-light control option is planned for a future update

  • Which MIDI controllers are supported?

  • Editor for the MIDI controller to change the MIDI-Values is required
  • MIDI values are displayed in the web interface and/or at the Support-Page of MaestroDMX™
  • Is documentation available in my language?
  • The full user manual is currently available in English only
  • Some partial instructions are also available in German from PEAKLUMEN
  • Additional tutorials and videos are available i.e. at Youtube in Englisch and German for now
  • Downloads & Links

I can no longer access my MaestroDMX device?

  1. Perform a software update with network reset via USB

  2. Unplug the MaestroDMX™ at least for a minimum of 30 seconds after the update was performed and power on again

  3. Default password for the WIFI after reset: mymaestro

  4. Access the interface via maestro.local


  5. Download Network-Reset

You have different options:

  1. Export individual fixtures, stages, and shows as seperate files

  2. Create a full system backup via Backup and Restore (Backups include also colors, snapshots, and effects)

  3. Are pre-made shows available?

  4. Yes, free curated shows are available for download from the MaestroDMX support portal:

Download

The system behaves incorrectly after an update or network change?

  1. Perform a full power restart: Disconnect power, wait 30 seconds, then reconnect
  2. If this doesn't bring success: Create a backup of your Maestro using Backup & Restore and perform a full reset -> perform a full power restart -> Restore your file
  1. From Software-Version V1.5 one universe (512 DMX-Channels) is output via the built-in DMX port - a second universe (another 512 DMX-Channels) can be output via Art-Net.
  2. In total 1024 DMX-Channels are support currently.

Didn't found the answer?


We're happy to help.


Consulta de alquiler solamente

Consulta de alquiler solamente

Manual requerido para solicitudes de dispositivos

¡Gracias por su mensaje!

Nuestro equipo se pondrá en contacto con usted lo antes posible.

Mientras tanto, ¿por qué no visita nuestroSitio web.


PEAKLUMEN GmbH
  • Sindelsdorfer Strasse 21, 82439, Grossweil

  • +49 160 7661769
  • +49 8851 9242544

  • info@peaklumen.de

  • Servicio: service@peaklumen.de
  • Logística: logistic@peaklumen.de
  • B2B: b2b@peaklumen.de